This VDO was created upon the request of a staff in dealextreme.com to explain the faulty problem of that item. I would believe that faulty product claim process at dealextreme is not that easy to get through. 1. they asked if you have read over the manual 2. they asked if you have read over the forum 3. they asked if you have any photos 4. they asked if you have uploaded VDO 5…. It is quite complicated and annoying for customer to get through this process. On the other hand, it might be good for them use make a use of these faulty report evidences to report back to the factory. Otherwise, they wouldn’t accept the faulty claim??)
Video Rating: 3 / 5
ur fault for buying a cheap shitty one
How do you change the date and time
i just ordered these sunglasses and payed $53 bucks for it. i hope i dont get a faulty one.
What model (kind and number)was the bad and good ones?
anyone got English user manual that you can understand for these Spy Sunglasses?
Hi…I have the same problem. Do you know, how repair it ??? THX
GEICO gecko?
@MrBleyes or maybe It’s just chinese quality that sucks.
I’ve found this product to be a fraud. I’ve tried 3 pair and all have failed to work properly.
just use the Micro Card with an adapter
shit man, i just bought the same item last night for $79.00, DAMN
@SaiE8
I have chosen to return and keep my money as a? store credit to buy another items.. and I finally just bought nintendo wii controllers with that refund credit..
Yea i know, ive bought a few thing from dealextreme, some of the stuff is outstandingly cheap and good quality, just wanted to know if they replaced your item or refunded you.
@ShmulikLiebermann
I just returned and keep my money as a store credit to buy another items.. and finally I just bought nintendo wii controllers with that refund credit..
@SaiE8
DealExtreme is the online shop that you can trust. But you could imagine that hundred thondsands trasaction a month, the process of return (store credit) or asking for a replacement takes a month normally. However, no one would beat them for the bargain PRICE!
@biggrapp313
Yes.. Video and audio..
Did they give you a refund or send you a replacement that worked?
did the working version record audio?
What was their reaction to this video?
Did you get a new device that is working?
I’m considering buying such a camera myself.
4. Chase up your case in dealextreme reponse, by sending the tracking result, attech receipt, delivery ref number and tell them that it has arrived and what the claim status it is now.
5. dealextreme would respond you by asking if you A. need a new one , or B. refund as a credit to buy other stuff on their website
How to process the faulty claim
1. report faulty problem:
- you have read manual, forum, uploaded prepared pictures, uploaded videos (you can use my vdo link at youtube to explain the fault) at the same report (you need to report via their website).
2. When you get an email that you can send the item back
- send the faulty item with recorded deliver only
3. A week after, track your parcel in the courier website.
Sony something, sorry I forgot the model, I will have a look at the model once again.
What camera did you used to create this video?
These are impressive articles, I really appriciate your be successful.